Website Sprint Service Terms

These terms govern the Durasius Website Sprint and Website Care. QA engagements are governed separately by the QA Service Terms.

1. Parties and Documents

These Service Terms apply between Durasius s. r. o. ("Durasius", "we") and the business named in the project scope ("the Client", "you").

Our agreement consists of, in order of precedence:

1. The written project scope issued for your project
2. These Service Terms
3. Any written variation agreed by both parties

Where the client issues its own agreement

Some clients have their own confidentiality or vendor agreements. Where a client issues one, it governs only once both parties have agreed it in writing. Until that point, and for anything the agreed document does not cover, these Website Sprint Service Terms apply. Where the two conflict on a point the agreed document addresses, the agreed document prevails on that point only.

Payment of the first invoice confirms your acceptance of the scope and these Service Terms. No signature is required.

Work does not begin until it is clear in writing which terms apply.

2. Business Clients Only

This service is offered exclusively to businesses acting in the course of their trade, business, craft or profession. By engaging Durasius you confirm you are contracting as a business and not as a consumer. Consumer protection provisions, including statutory withdrawal rights, do not apply.

If you are not contracting as a business, tell us before paying — we will decline the engagement rather than proceed on the wrong footing.

3. The Service

The Website Sprint is delivered in two stages. Each stage is a separate decision and a separate payment.

Stage 1 — Website Direction

Delivered as a private preview link. Includes:

• A full sitemap: every page named and ordered
• The homepage designed and built as it would launch
• Every other page built and navigable, with real structure and placeholder body content
• The design system applied: typography, colour, spacing, components
• Responsive behaviour across devices

Not included at this stage: finished copy on inner pages, final images or photography, forms, analytics or integrations, technical foundations work, deployment to your domain, or any transfer of code.

Stage 2 — Build

Everything excluded above is delivered here, ending with deployment, analytics connection, handover of files, and 30 days of launch support.

Feedback: two consolidated rounds are included. Each round means one collected set of comments, not a series of separate messages. Additional rounds are quoted before work begins.

Site size: up to 7 core pages or page templates, in one language.

4. Timing

The Website Direction clock starts on the later of: the day the first payment clears, and the day we receive all materials requested in the scope.

The Build clock starts the day the second payment clears.

Both clocks pause while materials, feedback or approvals are outstanding on your side, and resume when they arrive. If a delay arises on our side, we will tell you on the day it becomes apparent and give you a revised date.

Business days are Monday to Friday, excluding Slovak public holidays.

Delivery remedy

If we fail to deliver Stage 1 — the Website Direction — within 5 business days of the later of the first payment clearing and all requested materials arriving, the Client is entitled to a full refund of the Stage 1 fee on request.

This remedy does not apply while the clock is paused under this §4, and it does not apply once Stage 1 has been delivered. Delivery, not preference, is what it covers: after delivery the Client decides whether to stop with the design files or continue to the Build, and §15 governs amounts already paid for a completed stage.

5. Your Responsibilities

You agree to:

• Provide the materials listed in the scope, in usable form
• Nominate one person authorised to give feedback and approve work
• Provide feedback in consolidated rounds within 10 business days of delivery
• Ensure you hold the necessary rights to any text, images, logos, video or other material you supply
• Provide any access required for deployment

You warrant that material you supply does not infringe anyone's rights and you indemnify Durasius against claims arising from material you provided.

If you do not respond for 30 consecutive days, we may treat the project as paused. After 90 days we may close it, retaining amounts already paid for work performed.

6. Fees and Payment

The Website Direction fee is the first part of the total, not an additional fee. Paying it and then paying the Build fee discharges the total in full; there is no separate charge for the Website Direction on top of the total.

All prices exclude VAT. EU businesses outside Slovakia holding a valid VAT number are invoiced under the reverse charge mechanism. Slovak businesses are invoiced with Slovak VAT. Clients outside the EU are outside the scope of EU VAT.

Payment terms: invoices are payable within 7 days. Payment is by bank transfer unless another method is agreed in writing. Work begins when payment clears, not when it is sent.

Late payment beyond 14 days entitles Durasius to suspend work and to charge statutory late-payment interest under Slovak law.

7. Intellectual Property

Before final payment, all designs, code, files and deliverables remain the property of Durasius s. r. o..

On receipt of full payment for the Build, Durasius transfers to the Client an exclusive, unlimited, perpetual and worldwide licence to use, modify and further develop the website created for the Client, in accordance with Act No. 185/2015 Coll. (the Slovak Copyright Act). The licence covers all forms of use necessary for the Client to operate, maintain, extend and, if it chooses, have a third party further develop the website.

Not included in that transfer: third-party components, open-source libraries, fonts, stock imagery and similar materials, which remain governed by their own licences; and Durasius's own reusable internal components, methods and know-how, which are not specific to the Client's project.

If the Client stops after the Website Direction, the Client receives the design files (exported screens) and owes nothing further. The Website Direction code is not transferred. The Client may optionally purchase the Website Direction code as delivered — the Direction code buyout — for 1,500 € (EU) / $1,750 (US), with no further work, warranty or support attached.

Portfolio rights. Durasius may display the completed work — including screenshots, the live URL, the Client's business name, and a factual description of the work performed — in its portfolio, on its website, and in proposals to other prospective clients. The Client may withdraw this permission in writing at any time, and Durasius will remove the material within 30 days. Durasius will not disclose confidential business information in doing so.

8. Launch Support and Website Care

Launch support covers the 30 days after go-live and includes correcting defects, faults and errors in the delivered work. It does not include new features, new pages, new content or design changes.

Website Care is optional and begins after launch support ends. It includes hosting and uptime oversight, security and dependency updates, technical health monitoring, cookie consent and compliance tooling kept current, and two contained content changes per calendar month. Cookie consent tooling upkeep is included; legal document text for the Client's site (privacy policy, terms and similar) remains the Client's responsibility under §9.

A contained change is one update that normally takes no more than 30 minutes — replacing text or an image, updating staff or contact details, adding a testimonial, or changing published information. Unused changes do not carry over. New pages, new layouts, campaigns, integrations, content research and redesigns are quoted separately.

Care is billed monthly in advance and may be cancelled by either party with 30 days' notice. On cancellation, the website and its files remain yours, provided all invoices are paid.

9. What Is Not Included

E-commerce, customer portals, booking systems or custom applications. More than 7 core pages or templates. Additional languages. New logo or complete identity systems. Custom photography, illustration, 3D or complex animation. Video production. Legal, medical or financial claim approval. Paid advertising, link building or ongoing content production. Unlimited revisions or stakeholder workshops.

Legal documents for the Client's website — privacy policy, terms of use, cookie policy or similar — are supplied by the Client, or generated through a third-party compliance tool subscribed to by the Client. Durasius configures and installs them but does not author, review or warrant their content.

Work outside the agreed scope is quoted in writing and begins only once agreed.

10. What We Do Not Guarantee

We deliver a website built to current professional standards for structure, performance, accessibility-conscious implementation and search readability.

We do not guarantee search engine rankings or positions, traffic volumes, leads, enquiries, conversions or revenue, inclusion or citation in AI systems or answer engines, specific Core Web Vitals field scores, which depend on real-user conditions outside our control, or certified legal compliance with any accessibility standard.

Anyone who guarantees these is guessing. We commit to the work, its quality and its delivery dates.

11. Warranty

We warrant that the delivered website will substantially conform to the agreed scope and will be free of material defects at handover. Defects reported during the 30-day launch support period are corrected at no charge.

This warranty does not cover faults caused by changes made by the Client or third parties, by third-party services, hosting or platforms outside our control, or by content supplied by the Client.

12. Limitation of Liability

To the maximum extent permitted by Slovak law, Durasius's total aggregate liability arising from or in connection with the engagement is limited to the total fees paid by the Client for that engagement.

Durasius is not liable for indirect or consequential loss, including lost profit, lost revenue, lost business opportunity, loss of data, or reputational harm.

Nothing in these terms limits liability for damage caused intentionally or by gross negligence, or any other liability that cannot lawfully be limited.

13. Confidentiality

Each party will keep confidential any non-public business information received from the other and use it only for the purposes of the engagement. This does not apply to information that is public, independently known, or required to be disclosed by law. This obligation survives the engagement by three years.

14. Data Protection

Where Durasius processes personal data on the Client's behalf in the course of the work, it acts as a processor and will enter a data processing agreement on request. Each party is responsible for its own compliance with GDPR.

15. Termination

Either party may terminate for material breach that is not remedied within 14 days of written notice.

On termination, the Client pays for all work performed up to the termination date. Amounts already paid for a completed stage are not refundable, as the corresponding deliverable has been provided.

16. Force Majeure

Neither party is liable for delay or failure caused by events beyond its reasonable control, including illness, infrastructure or provider outages, natural events or acts of authority. Affected deadlines extend by the duration of the event.

17. General

These terms, together with the project scope, form the entire agreement and replace any prior discussions. Variations must be in writing. If any provision is found unenforceable, the remainder continues in force. Neither party may assign the agreement without the other's written consent.

18. Governing Law and Jurisdiction

These terms are governed by the laws of the Slovak Republic, excluding its conflict-of-law rules and excluding the UN Convention on Contracts for the International Sale of Goods.

The courts of the Slovak Republic have exclusive jurisdiction over any dispute.

19. Contact

Durasius s. r. o.
legal@durasius.com